Privacy Policy

Professional and insured general handyman services company - serving St. Louis and nearby areas!

Introduction

STL Handyman Pros LLC is a professional handyman services company offering home repair, home maintenance and general handyman services to home owners. STL Handyman Pros LLC delivers the highest quality and most personalized handyman services to individuals facing home transition or growth scenarios.

STL Handyman Pros LLC is committed to protecting the privacy rights of all persons with whom it deals. To demonstrate its commitment to your privacy, STL Handyman Pros LLC has made its information and privacy practices available in this statement.

Our Sites may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them. This Privacy Statement sets forth the online data collection and usage policies and practices that apply to the STL Handyman Pros LLC Site including notification about:

Any personally identifiable information of yours or third party personal identification that is collected from you through the website.
How your personal information is used.
With whom your personal information may be shared.
What choices are available to you regarding collection, use and distribution of your personal information.
The kind of security procedures that are in place to protect the loss, misuse or alteration of information under the control of STL Handyman Pros LLC.
How you can correct any inaccuracies in the information.

If you have questions or concerns regarding the privacy of your personal information, please write to STL Handyman Pros LLC’s Privacy Officer at:
Attn: STL Handyman Pros LLC Privacy Officer 545 N McClurg Ct 3001
Chicago IL 60611.

Consent

By using the STL Handyman Pros LLC website at http://STLHandymanPros.com, you consent to the policies and practices described in this Privacy Statement.

What is Personal Information?

Personal information is information that can be explicitly used to identify or contact you as an individual. (e.g. name, email address, mailing address, phone number, credit card number). Personal information is considered information that is (1) recorded in any form; (2) is about, or pertains to a specific individual; and (3) can be linked to that individual.

Personal information is collected by STL Handyman Pros LLC only when you specifically and knowingly choose to receive information or services from STL Handyman Pros LLC or its associate companies. You will be informed that your personal information is being collected, the purpose for which it is being collected and that you have a right of access to the information.

We may also receive personal information from our business associates and other third parties provided that such third parties confirm to us that they have obtained your consent to the disclosure of your personal information.

Information We Collect

We collect personally identifying information, such as your name, street address, email address, and phone number, and other information that would be related to the delivery of the services we are providing.

STL Handyman Pros LLC uses the information we gather on the STL Handyman Pros LLC Websites, whether personal, demographic, collective or technical, for the purpose of operating and improving the STL Handyman Pros LLC Websites, fostering a positive user experience, and delivering the products and services available from STL Handyman Pros LLC or its affiliated companies.

Monitoring information to ensure compliance with our internal handyman services company policies;
Editorial and feedback solicitation purposes;
Establishing and maintaining communication, including marketing, advertising and other beneficial services; and,
Compliance with federal, state, provincial or municipal laws
Personal information that you provide to the STL Handyman Pros LLC Websites will not be made available to third parties outside of STL Handyman Pros LLC without explicit permission from you. We do not disclose to third parties your personal information, combined personal and demographic information or information about your use of the STL Handyman Pros LLC Websites (such as the areas you visit or the services you access).

STL Handyman Pros LLC websites are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

Demographic and profile data is collected at our site. We use this data to tailor our visitor’s experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email or by telephone. You will have a choice as to whether or not we use your information in this different manner.

Your personal information is required for:

Registration

When you register for services using any of the STL Handyman Pros LLC Websites, STL Handyman Pros LLC will request personal information from you, including your name and email address. Some of the information requested from you during registration is optional, and is clearly identified on the site.

Information collected by STL Handyman Pros LLC as part of the log-in/registration is NOT made accessible to the public, other users of the site or anyone not employed by STL Handyman Pros LLC directly. This information is held in strict confidence and can be removed at your request at any time.

Your personal information is used to communicate with you about your account and to provide you with information related to STL Handyman Pros LLC services. We may use your contact information in order to send you e-mail or other communications regarding updates to the STL Handyman Pros LLC Websites, such as new career opportunities which may be of interest to you. The nature and frequency of these messages will vary depending upon the information we have about you.

My Account

Personal contact Information is collected (e.g. First Name, Last Name, Address, Home Phone, Work Phone, Email Address, Fax number, and other information that would be related to the delivery of the services we are providing). You may choose to make this information visible to the public or you may choose for this information to remain private.

E-Mail Messages / Feedback

When you send us messages via e-mail, we will use your name and e-mail address only to respond to the concerns you write to us with. Your e-mail may be shared with appropriate people within the STL Handyman Pros LLC organization to help us respond to your concerns and improve the services we provide.

We have an area where you can submit feedback. Any feedback you submit in this area becomes our property, and we can use such feedback (such as success stories) for marketing purposes, without attribution, or contact you for further information and release.

Online Forums

Please remember that any personal information that is disclosed in public areas of the STL Handyman Pros LLC Websites becomes public information. We recommend that you exercise caution when deciding to disclose any personally identifying information, as it could be collected and used by others over whom STL Handyman Pros LLC has no control. We are not responsible for the use made by third parties of information you post or otherwise make available in public areas of the STL Handyman Pros LLC Websites.

Information Supplied by Your Browser / Use of Cookies

We collect cookies on our websites and use Google Analytics for aggregate data. A cookie is a text file that is placed on your hard drive to collect information about your activities on a website. “Cookies” give us an idea of which parts of our site users are visiting. For example, if you personalize STL Handyman Pros LLC pages, or register for services, a cookie helps you to recall your specific information (e.g. your user name, password and preferences). When you return to the STL Handyman Pros LLC Website, the information you previously provided can be retrieved, so you can easily use the features that you customized.

We use this information only as anonymous aggregate data to determine how many people visit our site, which features are used most frequently, and which browsers are primarily used. We do not use it to track or record information about individuals. This information assists us in diagnosing problems with our site and helps us deliver a better overall experience for you and other visitors.

Many consumers do not know that “cookies” are being placed on their computers when they visit websites. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to your computer, and can usually only be read by the web server that issued the cookie to you.

Most browsers are initially set up to accept cookies. If you want to know when this happens, or to prevent it from happening, you can set your browser to warn you when a website attempts to place a “cookie” on your computer. You can also delete cookies on our websites. Accepting cookies is voluntary; however, if you decline cookies you may not be able to use some features of the STL Handyman Pros LLC Websites.

How We Share Your Data

STL Handyman Pros LLC may make aggregate information about our users available to third parties for the purposes of marketing, advertising and other beneficial services. The information gathered on the STL Handyman Pros LLC websites may be shared within STL Handyman Pros LLC and its Associate Companies acting on our behalf, who are subject to confidentiality agreements.

YOUR PERSONAL CONTACT INFORMATION WILL NOT BE EXCHANGED OR SOLD TO ANY OTHER BUSINESS OR VENDOR.

If you choose to provide personally identifying information to us, we will use and disclose it as described in this Privacy Policy.

Prior to disclosing Personal Information to a third party, STL Handyman Pros LLC will notify the individual of such disclosure and allow the individual the choice (opt out) of such disclosure.

To enable us to more efficiently provide the services you have requested from us, STL Handyman Pros LLC may share aggregated anonymous information about visitors to the STL Handyman Pros LLC Websites (for example, the number of visitors to the STL Handyman Pros LLC Websites) with its clients, agents and other third parties so that they may understand the kinds of visitors to the STL Handyman Pros LLC Portal Site and how those visitors use the site.

We may disclose your personal information to other STL Handyman Pros LLC companies, agents, contractors and individuals we employ to perform functions on our behalf. Only the information necessary to perform a specified business function will be disclosed (e.g. to provide career assistance, host our web servers, or provide customer service). These companies and individuals will have access to your personal information only as necessary to perform their functions, but they may not share that information with any other third party and are subject to strict terms of confidentiality.

In other circumstances we may be required or authorized by law to disclose the information you provide. Though we make every effort to preserve user privacy, we may need to disclose personal information if legally required to do so, if requested to do so by a governmental entity or if we believe in good faith that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect the rights or property of STL Handyman Pros LLC or its affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public. STL Handyman Pros LLC is held accountable for onward transfer of your information. STL Handyman Pros LLC is potentially liable for any unlawful onward transfer of data to third parties.

STL Handyman Pros LLC may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

How and Where We Store Your Data

We only keep your personal data for as long as we need in order to provide the services you have requested and/or as long as we have your permission to keep it.

Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR.

We may sometimes use third party data processors that are located outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). Where We transfer any personal data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the GDPR.

Security

STL Handyman Pros LLC will take reasonable steps to protect your information from loss, misuse and unauthorized access, disclosure, alteration and destruction. We have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the Information from loss, misuse, unauthorized access or disclosure, alteration or destruction.

Areas of this website that collect your information use industry standard secure socket layer encryption (SSL); however, to take advantage of this your browser must support encryption protection.

Your profile has a password so that only you can access it. We recommend that you do not provide your password to anyone, as you are ultimately responsible for maintaining the secrecy of your account information. If you share a computer with someone else or are using a computer in a public location, remember to sign out and close your browser window when you have finished to ensure that others cannot access your personal information.

Data Integrity and Purpose Limitation

STL Handyman Pros LLC will only process Personal Information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes, we will take reasonable steps to ensure that Personal Information is accurate, complete, current and reliable for its intended use.

Access

Individuals have the right to access data that STL Handyman Pros LLC holds about them and may request access to such information through the inquiry process by contacting hello@STLHandymanPros.com. STL Handyman Pros LLC will allow an individual access to their Personal Information to correct, amend or delete inaccurate information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated.

If you have any questions about the collection, use or disclosure of your personal information by STL Handyman Pros LLC or our agents, you may contact our Privacy Officer. Except in limited circumstances, as specifically provided by applicable privacy legislation, we will tell you whether we hold personal information about you, the source of the information and allow you access to your personal information. We will provide an account of the use that has been made or is being made of the information and the third parties to which it has been disclosed upon request.

STL Handyman Pros LLC will only refuse access to information about you in those circumstances permitted or required by applicable privacy legislation. If access is denied, STL Handyman Pros LLC will provide you with the reasons for the refusal.

Change in Business Ownership

We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Statement, be permitted to use that data only for the same purposes for which it was originally collected by us.

General Data Protection Regulation (GDPR)

The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe, to protect and empower all EU citizens data privacy and to reshape the way organizations across the region approach data privacy. The key articles of the GDPR, as well as information on its business impact, can be found throughout the GDPR website: https://www.eugdpr.org/eugdpr.org.html

You may also have the right to make a GDPR complaint to the relevant Supervisory Authority. A list of Supervisory Authorities is available here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

Links to Other Sites

This Privacy Statement applies solely to the information we collect on the STL Handyman Pros LLC Websites, and does not apply to information we collect in any other fashion.

Users should be aware that when you are on STL Handyman Pros LLC sites, you could be directed to other sites that are beyond our control. STL Handyman Pros LLC is not responsible for the privacy practices or the content of other websites that may be linked to this site.

There may be links to other sites from STL Handyman Pros LLC web pages that take you outside our service. These other sites may send their own cookies to users, collect data or solicit personal information. Personally identifying information which you choose to provide to another party or website will be subject to their privacy policy.

Changes to this Policy

STL Handyman Pros LLC is the legal entity which determines the purposes and means of processing the information gathered at the STL Handyman Pros LLC Websites. The privacy policy may be amended from time to time to remain consistent with the requirements of the U.S. – EU Privacy Shield framework, Swiss-U.S. Privacy Shield Framework and the GDPR. If we plan to make significant changes to our privacy policy, we will post those changes to this privacy statement at least 30 days before they take effect. If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can send e-mail to hello@STLHandymanPros.com.

Questions or Concerns
If you have any questions or concerns about the information contained in this privacy statement, please contact our Office at:
hello@STLHandymanPros.com
545 N McClurg Ct 3001
Chicago IL 60611.

If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you may contact:

In Canada:
Office of the Privacy Commissioner at info@privcom.gc.ca
Website: http://www.privcom.gc.ca

In the United States:
Federal Trade Commission at 1-877-FTC-HELP
Website: http://www.ftc.gov

In the European Union:
Website: http://ec.europa.eu/justice/data-protection/bodies/authorities/eu/index_en.htm

Thank you for using STLHandymanPros.com.

Updated: April 22, 2023